Wednesday, December 7, 2011
Thursday, October 13, 2011
Wednesday, October 12, 2011
Monday, August 29, 2011
Tuesday, July 5, 2011
Wednesday, May 11, 2011
Tuesday, April 12, 2011
what about the trade off ....
profit versus human dignity where do we draw a line?
low cost ...for whom?
Monday, April 11, 2011
Friday, February 11, 2011
people
It is almost repeated ad nauseam that the human “resource”, element, person, employee is the most valuable asset of a company balance score card, or balance sheet. Particularly, in these days of relational economies or of economics based on knowledge creation and exploitation. It is a person that has the capacity to establish a relationship with another fellow human being, it is a person who thinks and might come up with a new idea, it is a person that learns new skills and might develop new ways of solving problems or might create new things.
Persons meet the customer beyond the millions of counters everywhere. They are supposed to establish “rapports” with those on the other side of the counter. The type of emotional relations, that create, in the customer, the willingness to return or to buy even more services and products. Persons make outbound and receive inbound calls, in companies, dealing with customers complaints, doubts, inquiries, needs, purchases. They are supposed to establish a good and cordial interaction with the customer regardless of this being even totally out of control due to some grievance caused by some product malfunction. Persons create new products, or processes, or systems and act on them. Persons can come up with novel solutions for old problems. Persons can invent new problems that might become virtuous cycles of value creation.
People use the gear, the computer systems, the vehicles, the procedures, fill in the paperwork, download, upload, forward the info required for companies to operate. People perform the actions that transform some raw material or energy into some new state in the process of transformation and manufacturing.
People are supposed to be willing participants in these wonderful journeys of economic development. Through their participation in these activities they can achieve some sense of fulfillment of their lives, attain some meaningful notion of self esteem. Become corporate citizens. Become the safe guards of corporate responsibility. Enact the principles of corporate integrity.
People paid at 6 dollars an hour. Do all of these?
People that the first thing they learn in meetings is to pay attention to what the boss says, keep their mouth shut and in the end agreed, preferably with visible enthusiasm to the idiotic visions of a bureaucrat that is distanced of everyday “battle fields” in the comfort of his/her office. People that are “invited” to express them selves openly in meetings, but know that the tacit hidden unspoken code is that they should conform to the culture if they want to keep their jobs. People that are told at 7 p.m. when leaving after two hours of “free work” for the company – “Are you taking the afternoon off?” or “Already leaving home?”
Persons meet the customer beyond the millions of counters everywhere. They are supposed to establish “rapports” with those on the other side of the counter. The type of emotional relations, that create, in the customer, the willingness to return or to buy even more services and products. Persons make outbound and receive inbound calls, in companies, dealing with customers complaints, doubts, inquiries, needs, purchases. They are supposed to establish a good and cordial interaction with the customer regardless of this being even totally out of control due to some grievance caused by some product malfunction. Persons create new products, or processes, or systems and act on them. Persons can come up with novel solutions for old problems. Persons can invent new problems that might become virtuous cycles of value creation.
People use the gear, the computer systems, the vehicles, the procedures, fill in the paperwork, download, upload, forward the info required for companies to operate. People perform the actions that transform some raw material or energy into some new state in the process of transformation and manufacturing.
People are supposed to be willing participants in these wonderful journeys of economic development. Through their participation in these activities they can achieve some sense of fulfillment of their lives, attain some meaningful notion of self esteem. Become corporate citizens. Become the safe guards of corporate responsibility. Enact the principles of corporate integrity.
People paid at 6 dollars an hour. Do all of these?
People that the first thing they learn in meetings is to pay attention to what the boss says, keep their mouth shut and in the end agreed, preferably with visible enthusiasm to the idiotic visions of a bureaucrat that is distanced of everyday “battle fields” in the comfort of his/her office. People that are “invited” to express them selves openly in meetings, but know that the tacit hidden unspoken code is that they should conform to the culture if they want to keep their jobs. People that are told at 7 p.m. when leaving after two hours of “free work” for the company – “Are you taking the afternoon off?” or “Already leaving home?”
Sunday, October 3, 2010
Three things
help to sustain things as unbearable as they might be... pre scheduled quality audits (allowing for the building of the facade just in time) ... the euro-millions lottery (the renewal of hope that one might escape the schizoid situation) and the facebook (where people can lay down their complaints in a therapeutical way )
with out these valves the world would probably witnessed mass murders....
with out these valves the world would probably witnessed mass murders....
Friday, October 31, 2008
Saturday, October 4, 2008
Sunday, July 13, 2008
Saturday, July 12, 2008
Wednesday, April 30, 2008
Sunday, March 23, 2008
Thursday, March 6, 2008
Tuesday, February 26, 2008
Friday, February 22, 2008
Thursday, February 14, 2008
Wednesday, February 6, 2008
Monday, February 4, 2008
Sunday, February 3, 2008
Wednesday, January 30, 2008
a house
or a monument to the present times....... will this house match the simple needs of it's owner? or is it just a mirror?
Sunday, January 27, 2008
Thursday, January 24, 2008
Sunday, January 20, 2008
Thursday, January 17, 2008
rip-off
so what else is new?... insurance... what about medical care insurance? will it work? for the chronically ill? for cancer?
Sunday, January 13, 2008
Thursday, January 10, 2008
Friday, January 4, 2008
Monday, December 31, 2007
Saturday, December 29, 2007
drink it up
When Hi-C gets me low
My lubbot's blue ain't blue it's brown
my nestle's quick just makes me slow
when my sparkling cider's lost its shine
my can of sharp's is dull
hawaiian punch has knocked me cold
a feeling hits my skull.
and my mind just turns to pepsi
and i couldn't tell you why
smart drinks lead me to forget
and coke won't get me high
when constant comment won't shut up
i'll sit right down and fill my cup
with pepsi
drink it up
When diet rite to me is wrong
my country time's expired
my minute maid's an hour long
my maxwell house won't get me wired
when my pet milk turns on me
and my five alive is dead
when my royal crown's been overthrown
an impulse hits my head
and my mind just turns to pepsi and i think of it a lot
my swiss miss just wasn't pure
and kool-aid isn't hot
when a lot of smoothies rough me up
i'll turn to a bigger cup of pepsi
drink it up...
when samuel adams makes me ail
dr. pepper's not around
when sweet success has let me fail
i crave a flavor most profound
and my mind just turns to pepsi
when i look i see i buy
my crystal light has just burned out
and canada's gone dry
my yoohoo will not call to me
i am a loyal endorsee of pepsi
drink it up
Thursday, December 27, 2007
Saturday, December 22, 2007
Thursday, December 20, 2007
Monday, December 17, 2007
Thursday, December 13, 2007
Saturday, December 8, 2007
Monday, December 3, 2007
Friday, November 30, 2007
Wednesday, November 28, 2007
Monday, November 26, 2007
Saturday, November 24, 2007
Friday, November 23, 2007
Tuesday, November 20, 2007
Sunday, November 18, 2007
Wednesday, November 14, 2007
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